What countries will you ship to?
For this campaign, we will only be able to ship to the USA, Canada, and Mexico. We may have preorders for the pins open on Etsy soon for all other international buyers, so please stay tuned!
Last updated: January 01, 2026 19:59
When will items be shipped?
After the final date of the campaign, pins will be put into production for at least three months. We will keep everyone updated! Depending on the quantity of pins ordered and the amount of work we will need to do when grading, we hope to get everything shipped out by May or June!
If you only order stickers we should be able to get those out faster and they will likely be shipped in March or April!
Last updated: January 03, 2026 15:48
What countries will you ship to?
For this campaign we will only be able to ship the majority of items to the USA, Canada, and Mexico, and stickers only to any other countries. If you would like to purchase anything from a country outside of the list, please check out our Etsy page! Etsy helps manage tariffs and taxes for us internationally. https://www.etsy.com/shop/sstwinsdesigns
Last updated: February 10, 2026 14:35
When will items be shipped/arrive?
This varies depending on what you purchased! If you only purchased items that we can make in house (ex. buttons, prints, hand mirrors), those will be shipped out in March unless you will also be recieving any freebies. If you only purchased other add-ons such as keychains or stickers, those will be shipped out in late spring! All purchases containing pins should hopefully be shipped by July.
Last updated: February 10, 2026 14:37
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.